Smart Watch, ZOSKVEE Smartwatch for Android & iOS with Heart Rate, Blood Oxygen Saturation, 1.4″ Dynamic Watch Face IP68 Waterproof, Fitness Tracker 30 Days Standby for Men, Women
$33.99
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Description
Why is my heart monitor working but my steps are not being counted?Back to product
asked by 2021-11-01 00:00:00
on
1 answers shown
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Dear,Thank you very much for your question. Regarding the step count, when you wave your arm, it will record your step count. Sometimes the data on the device may show a slight delay. This product only records effective exercises. In order to reduce the measurement error, the number of steps will continue to be calculated after 40 consecutive steps. Place your wrist above your wrist and tighten it tighter than usual during exercise. Avoid recording unexpected stepsWe also recommend that you restart your device on the app and try again.hope it helps you.2021-11-01 00:00:00answered on
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